Receptionist

Roosters Men's Grooming Center provides an authentic barbershop experience in a modern, upscale, and unpretentious environment. Our focus is on delivering consistent, exceptional service and providing guests with an escape from their busy lives. Our aim is to pamper every customer for every minute that they are in our salon...focusing on THEIR needs!

The Dublin location (Avery Square Shopping Center) is hiring a receptionist for our busy and fast-growing, male-centric salon. Now is a great time to join our team - we are busier than ever because people trust us to be safe and provide great service.

Job Types: Part time (10-15 hours per week).

Pay: $13.00/hour

The Receptionist is responsible for delivering exceptional customer service and communicating effectively with management, customers and co-workers. Specifically, the Receptionist is expected to:

• Provide exceptional customer service
• Complete required tasks 

As a receptionist, you will be held accountable for these key areas. Successful performance will be measured by meeting or exceeding established requirements. 

Qualifications:

1. Ability to work in a dynamic salon environment.
2. Good time management skills, good judgment, and the ability to multi-task.
3. Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management. 
4. Computer knowledge including but not limited to point-of-sale systems and data entry. 
5. Ability to work a flexible schedule including evenings and weekends. 
6. Age 16+

Essential Functions: 

1. Meet or exceed minimum productivity requirements as established by the company
2. Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed
3. Clearly convey a complete understanding of pricing for available services
4. Responsible for sales to all walk-in retail customers. 
5. Provide exceptional customer service
6. Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary 
7. Estimate wait times for scheduled and unscheduled appointments
8. Answer the telephone promptly and professionally
9. Handle general complaints and refer customer service issues to the manager
10. Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
11. Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, managing appointments, sweeping hair, doing laundry, stocking shelves and other duties as assigned by manager
12. Communicate effectively with management, customers and co-workers in a professional and courteous manner 
13. Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management
14. Adhere to all corporate policies, procedures and work rules
15. Handle all POS transactions including opening and closing the register. 

Physical Requirements and Work Environment: 

1. Frequent lifting up to 10 lbs. to stock retail shelves.
2. Ability to communicate with customers regarding services offered and requested and the customer’s needs and wants.
3. Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents.

Apply now! We would love to have you join our team!